Legal

Accessibility statement

Last updated

We want every pickleball player to be able to find a court and read our content, including players who use screen readers, navigate by keyboard, need larger text, or rely on assistive technologies. This page is our commitment, our progress, and our contact for reporting any barrier you find.

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, which is the standard most major regulators (US ADA expectations, EU EN 301 549, UK Equality Act) reference. Achieving AA in full takes ongoing work, and we treat it as a continuous practice, not a one-time audit.

What we have done

  • Semantic HTML: pages use headings, landmarks (header, main, footer, nav), and lists in their proper structural roles, so screen readers can navigate efficiently.
  • Alt text: every editorial image, illustration, and SVG diagram has alt text or an accessible label describing what it shows.
  • Keyboard navigation: all interactive elements (links, buttons, form fields) are reachable and operable from the keyboard alone, with visible focus states.
  • Color contrast: brand colors meet AA contrast for body text. We spot-check on every redesign.
  • Resizable text: pages reflow cleanly when text is zoomed up to 200%, without cutting off content or breaking layout.
  • Animated lessons: the IQ animated lessons include a written script underneath the animation so the same teaching is available without animation. Animations respect prefers-reduced-motion where supported.
  • Motion: we do not use rapid flashing content, parallax, or autoplay video that could trigger vestibular or seizure responses.
  • Forms: form inputs have associated labels and accessible error messaging.

What we know is imperfect

We are honest about gaps:

  • Some older guide illustrations have abbreviated alt text. We are upgrading these as we audit them.
  • The map on the "Near me" and court detail pages relies on a third-party map provider (Leaflet); we provide a text fallback list of nearby courts so the same information is available without the map.
  • The DUPR self-rating quiz uses keyboard navigation and form controls, but the progress indicator is currently visual only. A text equivalent is on our list.

How to report a barrier

If you encounter something that does not work with your assistive technology, or that makes the site harder to use than it should be, please tell us. Email hello@mypickleballconnect.com with a brief description of:

  • The page or feature.
  • What you tried to do.
  • What happened (or did not happen).
  • The assistive technology you were using, if relevant (screen reader name and version, browser, operating system).

We aim to respond within five business days and to fix critical barriers within 30 days where the technical work allows. For barriers that need a longer fix, we will tell you what we are doing and offer an alternative way to get the information you need.

Our process going forward

  • We audit new templates against WCAG 2.2 AA before they ship.
  • We test screen reader compatibility (VoiceOver on iOS / macOS, NVDA on Windows) on changes to forms, maps, and interactive widgets.
  • When user accounts and comments ship, the comment form, account dashboard, and moderation surfaces will be tested before launch.

Other ways to reach us

If email is not the right channel for you, write to:

My Pickleball Connect
c/o Accessibility Contact
(postal address available on request via email)